Car was clean and tidy, as was the driver. Conversation was limited as the drivers English was not fluent. Not that this mattered as we had been there before, but may have taken the shine off for first timers who probably would like to know what they were looking at.
Picked up 5 after phoning in. Nice clean car with a polite informative driver.
Toll charges were explained and options offered.
Rang the number, waited 10mins and there was our car ready and willing to take our luggage and takes us to JFK airport. The guy was polite, and a safe driver, nothing more you needed than that.