AFISHA LIFE
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Ground Zero 911 Memorial+One World Observatory Upgrade Option

Ground Zero 911 Memorial+One World Observatory Upgrade Option

Overview

Take a tour of the World Trade Center site where the tragic events of September 11, 2001 took place. Pause for reflection at the 9/11 Memorial Pools, and skip the long lines to the One World Observatory for panoramic views of New York. The One World Observatory is self-guided and the tour guide will not go with the travelers inside the observatory as you can spend as much time as you wish at the Observation Deck.

City: New York City

Fri 11 Apr

Other dates

You can choose the date already on the booking website

Starting at $39.99

Make a reservation

Fri 11 Apr

Starting at $39.99

Make a reservation

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What's Included

911 Memorial Pools

Local guide

Charging Bull on Wall Street

Battery Park

Ground Zero

Skip the Line One World Trade Observatory

Wall Street

Additional Info

Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Infants are required to sit on an adult’s lap
Suitable for all physical fitness levels

What To Expect

World Trade Center's Liberty Park

Visit the ground zero and 911 Memorial Pools

One World Trade Center

Entrance to One World Trade if this option is choosen

The National 9/11 Memorial & Museum

Museum tickets to 911 Museum is an additional cost

Wall Street

Walk by Wall Street and the Stock Exchange

Battery Park

Tour Starts across the Street from Battery Park

National Museum of the American Indian

Walk by

Charging Bull (Wall Street Bull)

Walk By

Show 4 more stops

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Traveler Photos

Reviews (18)

Catherine_W

Feb 2025

Unfortunately this was not the best Viator experience we have ever had, and we book a lot of tours through them as we travel. The 9 11 tour was very good and the guide was very friendly and knowledgeable, however the one world observatory upgrade was really uncomfortable. The tickets we were provided with from the tour operator would not scan and the reception gave me a number to ring to ask them to resend the tickets in a format they could use and get the revenue back on. The lady in the tour operator office would not believe that they would not scan and re emailed me exactly the same tickets. She then asked to speak to my supervisor saying I didn’t know what I was doing (she obviously thought I was staff at the observatory and was very rude). The receptionist came and spoke to her then there was some kind of argument and a manager had to be sent for. All names were exchanged and I ended up having to email my tickets to the one world observatory manager so they could pick things up with the tour operator. The manager was so apologetic and handled the situation incredibly well, but it was not a pleasant experience. They still let us in after 30 minutes and we had a really lovely time in there. They said they would sort out all of the ticket side with the company. The problem with the tickets comes from a local tour operator who Viator are using to provide the service. But I really think Viator should rethink this particular operator as they made our experience very stressful.

Response from Host

Feb 2025

Thank you for sharing your experience with us. We’re truly sorry for the inconvenience you faced. However, it seems the issue with the tickets was related to the site itself, not the tour operators. We’ve been offering this tour for a long time, and this situation has never occurred before. We really appreciate you bringing this to our attention and your understanding that this was not a problem on our end, but rather with the site itself. Thank you for your patience, and we hope this won’t affect your overall experience with us.

Rachel_H

Dec 2024

No one even showed up to give us our tour!! It was a scam and very $$ and said they won’t refund our $$. We will be calling cc company to get money back if they don’t reimburse us! Terrible experience!!!!

charles_t

May 2024

Caesar added personal touch to the tour and was very engaging. Very good formative and knowledgeable about the area around the memorial. Excellent choice.