The company was very accommodating when my pick up time changed. The driver was professional, courteous, and punctual. I would book this service again in a minute. Worth every penny!
The pickup at the airport was great. A representive was waiting for us at the arrival hall. She escorted us to our pickup point. The car was very clean, the driver very professional. He navigated us to our Times Square hotel in rush hour traffic effortlessly. We fly into NYC at least once a year, and this was by far the best experience we've had. Would highly recommend this service to anyone. We've used Viator for many tours and have only had one bad experience the return trip from Times Square to JFK a few days later. It was with a different vendor than the one that picked us up
Good and comfortable car. Our driver was very polite. Please be aware that you will be charged for the tools as well.