It started well the driver was on time. One the way he said there would be a 17.00 cash payment for the Lincoln tunnel toll. I gave him a 10.00 tip and then a 20.00 at the ariport to cover the toll and he drove off without giving me change back for the toll. I wasn't told there would be a toll charge...I think the driver scammed me out of the 20.00. Overall it was a VERY BAD experience. My wife and family go to NYC a lot to see show's...we won't ever use this driver service again.
Driver did not know which airport terminal Southwest Airlines was located.
Our driver was on time and very pleasant. Got us to the airport on time and was very professional.