Did not pick me up when they said they would, did not help on the phone, did not send a driver when the first driver didn’t show up, could not give me a time when another driver could come, then hung up on me. Hate giving negative reviews, but don’t want anyone else to experience this.
Odpowiedź od gospodarza
Aug 2021
Dear Customer,
We are sorry and we apologize for any inconvenience. Please provide us your trip details , via our website at: www.carmellimo.com & choose the Customer Care tab. We will look into your claim, and we'll reply and take action, as required.
Sincerely, Carmel team.